FAQs

WHAT TIME DOES THE FESTIVAL START AND FINISH?

10am-11pm.
The bar closes at 10.30pm, food closes at 10.45pm and the music concludes at 11pm. The official after at Mint Warehouse starts immediately after the open air.

WHAT TIME SHOULD I ARRIVE?

We recommend arriving before 1pm to avoid queues.

WHAT TIME IS LAST ENTRY TO THE FESTIVAL?

Last entry will be 8pm.

IS THERE A DRESS CODE?

Dress code – No full tracksuits, no tracksuit bottoms, walking pants, (tracksuit top worn with jeans/ shorts is acceptable) no man bags, no bags bigger than A4 size, no camel packs.

CAN I BRING A BAG IN TO COCOON IN THE PARK?

No big bags or rusk sacks are allowed in to Cocoon in the Park. No man bags, no bags bigger than A4 size, no camel packs.

ARE THERE ANY TICKETS LEFT?

Yes, you can buy on our website – http://bit.ly/SEECITP2019
I HAVE AN ISSUE WITH MY TICKET? – I HAVEN’T RECEIVED MY TICKET? – I WOULD LIKE TO CHANGE THE NAME ON MY TICKET?

THERE IS A PROBLEM WITH MY TICKET? I BOUGHT A TICKET ONLINE AND IT’S NOT IN MY INBOX?

Please contact the customer service department at the website you bought the ticket from
Cocoon in the park website / See Tickets
Tel: 0871 220 0260
Ticket Arena
Skiddle
Resident Advisor
Festicket
Group Tickets/Live it
Tel: No contact number
Pollen
Tel: No contact number

CAN I PAY ON THE DAY?

There may be some limited tickets on the day from the box office but will be more expensive than advance online sales. We advise to pay in advance

WHAT IS THE EXACT ADDRESS OF THE VENUE?

Temple Newsam, Templenewsam Road, Leeds LS15 0AE

ARE THERE ATM CASH MACHINES ON SITE?

There aren’t any cash machines on site however you can get cash back from the token booth.

WHAT ARE THE SET TIMES?

Set times will be announced on the week of the event

IS THERE A CLOAKROOM?

There will be a cloakroom.

ARE THERE LOCKERS ON SITE?

No, we won’t have lockers on site this year.

ARE THERE CHANGING ROOMS?

There are no changing rooms.

CAN YOU SMOKE CIGARETTES INSIDE THE FESTIVAL SITE?

Yes you can smoke inside the arena, random searches will be made upon entry to ensure no prohibited items are concealed within the cigarettes. (Cigarettes will be sold within the festival site)

WHICH HOTELS ARE LOCATED NEAR THE FESTIVAL?

We recommend staying in Leeds city centre, check out www.trivago.co.uk for availability.

PARKING?

There is a car park at Cocoon in the park and it is free, Security will be present during the event however cars left overnight are left at the owners risk and Cocoon and management take no responsibility for any loss or damage.

LOST & FOUND?

There is a lost and found service at Cocoon in the park. Items are recorded and kept for 6 weeks, please email becky@themintclub.com after the event to check on your lost property.

WHERE CAN I FIND THE TOILETS?

There is a sufficient number of port-a-loos at the venue.

CAN I BUY FOOD AT THE VENUE?

Yes, we have several food stands at the venue, where we offer a great variety of healthy food considering local suppliers.

CAN I TAKE DRINKS TO THE FESTIVAL AREA?

Drinks not purchased at the event are not allowed in the whole festival area.

ARE THERE ANY AGE RESTRICTIONS?

The access to the Cocoon in the park open air is only allowed for people who are 18 years and older.

ARE THERE SPECIAL ARRANGEMENTS FOR HANDICAPPED PEOPLE?

The venue is handicapped accessible and there is a raised platform for people who are disabled in wheelchairs.

IS THERE POSSIBILITY TO RE-ENTER THE VENUE AFTER HAVING LEFT?

No, due to organisational reasons, re-entry is not possible.

CAN I TAKE MY CAMERA INTO THE FESTIVAL?

Only mobile phone cameras and small digital cameras for private use are allowed: video cameras are forbidden.

IS CAMPING ALLOWED AT THE VENUE?

No, due to organisational reasons, camping is not allowed at Cocoon in the park open air.

WHAT IF ITS RAINING?

We will continue dancing of course… and have a sufficient number of rain capes for you!

CAN I BRING AN UMBRELLA ?

It is possible to bring a small pocket umbrella, eg. Knirps. As bigger umbrellas can be used as a weapon, those are not allowed on site.

TRAVEL IN LEEDS

FOR ANYONE TRAVELLING FROM LEEDS CITY CENTRE WE HAVE A SHUTTLE BUS SYSTEM IN PLACE FROM SOVEREIGN ST, LEEDS, LS1 1HQ

HOW MUCH ARE THE SHUTTLE BUSES FROM LEEDS CITY CENTRE?

Shuttle buses will be on sale soon.

DO I NEED TO BUY A SHUTTLE BUS TICKET IN ADVANCE?

We highly recommend buying your shuttle bus in advance, tickets are cheaper and priority on the day will be for people who have purchased a ticket online. To avoid queuing on the day and night you should definitely buy a ticket in advance.

WHERE DO SHUTTLE BUSES DROP OFF AFTER THE FESTIVAL?

The buses will stop first at Sovereign St. for those not going to the after party, the second stop will be at Mint Warehouse for those wishing to attend the after party.

WHAT TIME DO THE SHUTTLE BUSES START AND FINISH?

Shuttle buses start at 10am-4pm from Leeds city centre
Return shuttle from festival starts 9pm – last bus returns 12.30am

WHERE CAN I BUY SHUTTLE BUS TICKETS?

WHAT ADDRESS DO I NEED TO SHOW A TAXI DRIVER?

Temple Newsam, Templenewsam Road, Leeds LS15 0AE

TRAVEL FROM OUTSIDE LEEDS

Train – check www.thetrainline.com for timetables.
National express – www.nationalexpress.com
Taxi – A taxi should cost anywhere from £15-£25 depending on where you are travelling from.

AFTER PARTIES

HOW DO I GET TO THE MINT WAREHOUSE AFTER THE EVENT?

There will be a shuttle bus service provided by Cocoon in the park, the bus will drop people off firstly at Sovereign St, Leeds and for those wanting to continue on to the after party you will need to stay on and our final drop off point will be Mint Warehouse.

HOW MUCH ARE TICKETS FOR THE SHUTTLE BUS?

Check Travel section above

HOW MUCH ARE TICKETS TO THE AFTER PARTY?

After Party tickets will be on sale very soon starting from £7.50

CAN YOU PAY ON THE NIGHT?

We expect this years after party to sell out in advance.

WHAT TIME DOES IT START AND FINISH?

The after party starts at 10pm and finishes at 6am

HAVE AN AMAZING DAY!